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Privacy Policy

At SING LIVING, we empower in the culture of healthy living. It is extremely important to us that you not only have a pleasant experience buying on SING LIVING online store, but also that you feel comfortable and safe while doing so. SING LIVING takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to upholding a high standard when it comes to our privacy practices.We believe in being upfront about how your personal information and privacy is being handled, which is why we have provided a detailed Privacy Policy here to explain how we gather, use and protect the personal data that you have provided to us and/or that we possess about you. This Privacy Policy is also designed to assist you in making an informed decision before providing us with any of your personal data.This policy explains our privacy practices for the websites, singliving.com, singyan.com.sg and singyan.sg (collectively, the “Sites”) and services provided by SING LIVING PTE LTD and its subsidiaries (collectively referred to as “SING LIVING”) (the Sites and services provided by SING LIVING are collectively referred to as the “Services”).“Personal Data” or “personal data” means data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which an organisation has or is likely to have access. Common examples of personal data could include name, identification number and contact information.By visiting our Sites and using our Services, you are accepting the terms of this Privacy Policy. If you do not consent to the processing of your personal data as described in this privacy policy, please do not use our services or access our Sites. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.If you have any questions regarding this information or our privacy practices, please refer to the section titled “Contact SING LIVING” at the end of this Privacy Policy.

1. Information Collected or Received

SING LIVING will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

As a SING LIVING member you are required to provide a valid email address at registration and optionally choose a username or alias that may represent your identity on SING LIVING.

Depending on which services you choose to use, SING LIVING may require additional information, such as billing information (including billing address, phone number, credit card information), a mobile telephone number, a physical mailing address, and/or payment information.

You may optionally choose to provide your full name and other personal information (such as birthday, gender, location) to be publicly displayed in connection to your account and activity.

SING LIVING automatically receives and records some information from your browser when you visit the Sites, such as your IP address, cookies and data about which pages you visit on the site through the use of log files provided by our third-party tracking-utility partners. This information helps us analyze and understand how the site works for members and visitors.

SING LIVING utilises the Google Maps API(s) to power certain features on our Sites, such as location-based item search. Privacy practices related to these features are governed by the Google Privacy Policy.

SING LIVING uses the information described in this policy to provide and improve our services and products, for billing, for identification and authentication purposes, to contact members or interested parties, and for general research and aggregate reporting.

2. Choice & Control

You may change or correct your SING LIVING account information (except your username) at any time. You may remove certain optional information you no longer wish to be publicly visible, such as your full name.

For various reasons, SING LIVING may contact you about our services or your activity. Some of these messages are required, service-related messages for members. Other messages are not required, and you can control which optional messages you choose to receive by changing your settings in your account.

If you no longer wish to use SING LIVING services or receive service-related messages, then you may close your account.

3. Information Sharing & Disclosure

We respect your privacy. SING LIVING will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified in this policy.

SING LIVING limits access to your personal information to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

SING LIVING may release your personal information to a third-party in order comply with a subpoena or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of SING LIVING's Terms of Service. We may disclose personally identifiable information to parties as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, SING LIVING may disclose name, address, country, phone number, email address and company name.

SING LIVING employs other companies and people to perform tasks on our behalf, and we may need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling billing disputes and collections, analyzing data, providing marketing assistance and providing customer service. SING LIVING may partner with third-party services for fraud prevention and/or identity verification.

In some cases, SING LIVING may choose to buy or sell assets. In these types of transactions, member information is typically one of the business assets that is transferred. SING LIVING will transfer information about you if SING LIVING is acquired by or merged with another company. In this event, SING LIVING will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.

When you a load a page on SING LIVING that has a social plug-in from a third-party site or service, such as a Like or Send button, you are also loading content from that third-party site. That site may request cookies directly from your browser. These interactions are subject to the privacy policy of the third-party site.

We can only speak for ourselves; this policy does not apply to the practices of third parties that SING LIVING does not own or control, or individuals that SING LIVING does not employ or manage. If you provide your information to others on SING LIVING or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. SING LIVING does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. SING LIVING is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the SING LIVING site. We encourage you to ask questions before you disclose your personal information to others.

4. Cookies & Tracking Technologies

SING LIVING uses a variety of technologies to help us better understand how people use our site and services.

A cookie is a small data file sent from a web site to your browser that is stored on your computer's hard drive. SING LIVING uses our own cookies for a number of purposes, including to access your information when you sign in; keep track of preferences you specify; display the most appropriate content based on your interests and activity on SING LIVING; estimate and report SING LIVING's total audience size and traffic; conduct research to improve our content and services. You can configure your browser's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of SING LIVING's services.

SING LIVING may partner with third-party services who may use various tracking technologies, such as browser cookies or Flash cookies, to provide certain services or features. These technologies allow a partner to recognize your computer each time you visit SING LIVING, but do not allow access to personally identifiable information from SING LIVING. SING LIVING does not have access or control over these third-party technologies, and they are not covered by our privacy statement.

5. Security

The security of your personal information is important to us. Your SING LIVING account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. SING LIVING encrypts sensitive information (such as credit card number) using secure socket layer technology (SSL).

SING LIVING follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once SING LIVING receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

SING LIVING will retain your information for as long as your account is active or as needed to provide you services. If you no longer want SING LIVING to use your information to provide you services, you may close your account.

We will retain personal data in accordance with the Privacy Laws and/or other applicable laws. That is, we will destroy or anonymise your personal data as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any legal or business purposes. If you cease using the Sites, or your permission to use the Sites and/or the Services is terminated, we may continue storing, using and/or disclosing your personal data in accordance with this Privacy Policy and our obligations under the Privacy Laws. Subject to applicable law, we may securely dispose of your personal data without prior notice to you. SING LIVING will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Requesting access to Personal Data

You may request access to your personal data in our possession at any time by sending an email to hello@singliving.com

If you wish to request access to another user’s personal data, we will not be able to release such information unless it is for the purposes of pursuing legal action and/or any other relevant action for which such information is duly necessary. In such cases, your request must be accompanied by a letter from an official law enforcement body, such as the Courts or Police Force, or any other relevant legal body which SING LIVING is required to comply with.

11. Privacy Policy Changes

SING LIVING reserves the right to modify this privacy statement at any time, so please review it periodically. We'll communicate changes by posting a notice on the site. If we make material changes to this policy you will be notified here, by email, or other places SING LIVING deems appropriate.

12. Contact SING LIVING

If you have questions or suggestions, you can contact SING LIVING's support team by sending an email to hello@singliving.com

If you have any questions, complaints or grievances regarding how we are handling your personal data or about how we are complying with Privacy Laws, we welcome you to contact us by sending an email to hello@singliving.com and Attention it to the “Personal Data Protection Officer”.

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